0777  056  0888 18 High Street, Sutton, SM1 3QB, London

terms and conditions

Regular domestic cleaning & regular office cleaningPicture
Service cost is between £10 and £12 per hour per cleaner and is subject to signing a Cleaning Service Agreement with Crystal Cleaning. Minimum of 2-3 hours per cleaning visit applies. Customer agrees to provide a list of tasks and all cleaning materials and equipment needed for the required work, unless other arrangements have been made with Crystal Cleaning. All cleaning equipment should be safe and in full working order. If the customer does not have cleaning materials or value on utility and customer asks Crystal Cleaning, to purchase said items on their behalf, customer understands that an applicable service charge will be assessed. If a Crystal Cleaning operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then a £10 charge may apply. The client understands that the price quoted is not for a "package deal" and does not include anything apart from cleaning and ironing labour. If any estimates of how long it will take our operatives to do the job required are being provided that is only an estimate based on the average time it takes to clean a home or office of similar size to the customer's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required.

 


One-off cleaning
Crystal Cleaning reserves the right to amend the initial quotation, should the client's original requirements change. Minimum of 3 hours per cleaning visit applies. Customer agrees to provide a list of tasks and all cleaning materials and equipment needed forPicture the required work, unless other arrangements have been made with Crystal Cleanings . All cleaning equipment should be safe and in full working order. If the customer does not have cleaning materials or value on utility and laundry cards and customer asks Crystal Cleaning to purchase said items on their behalf, customer understands that an applicable service charge will be assessed. If Crystal Cleaning operatives need to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then a £10 charge may apply. The client understands that the price quoted is not for a "package deal" and does not includeanything apart from cleaning labour. If any estimates of how long it will take our operatives to do the job required are being provided that is only an estimate based on the average time it takes to clean a home or office of similar size to the customer's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required. The customer is advised that a one-off spring cleaning may take double the length of time required for a general cleaning. Post Construction Cleaning (After Builders Cleaning), Post Party Cleaning or Badly neglected homes may take up to three times longer than a well maintained home requiring general cleaning. Therefore we advise the customer to ask for our special cleaning services.

 



Payment Picture
All outstanding balances for cleaning services carried out (except regular domestic and office cleaning) are payable by cash, debit/credit card or cheque made payable to Crystal Cleaning upon completion of the job on the day of the service. If paying by cheque, a cheque guarantee card is required and the customer will be responsible for all bank and legal charges resulting from a dishonoured cheque.

 


 

E-mail: info@crystal-cleaning.co.uk
Crystal Cleaning Service